Privacy Policy

This Privacy Policy explains how TradeVisionary ("we", "us") collects, uses, and protects your information when you use our website and services (the "Service").

1. Information we collect

• Account data: email address, name, and password (stored only as a salted hash).
• Subscription data: plan tier and billing status. Card details are handled directly by Stripe; we never store full card numbers.
• Usage data: watchlists, alerts, settings, and interactions used to provide and improve the Service.
• Technical data: IP address, browser/user-agent, and device information for security and session management.

2. How we use your information

• To provide, maintain, and improve the Service and your account.
• To process subscriptions and payments via our processor.
• To send transactional and, where you opt in, alert or marketing communications.
• To detect, prevent, and address fraud, abuse, and security issues.

3. Cookies & local storage

We use cookies and browser storage for authentication sessions, security, and preferences (such as your theme). Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings.

4. Third-party processors

We share limited data with service providers strictly to operate the Service, including Stripe (payments), our hosting/infrastructure provider, and communication providers (such as email and, if you connect it, Telegram). These providers process data on our behalf under their own terms and security obligations. We do not sell your personal data.

5. Data retention

We retain account data for as long as your account is active and as needed to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account at any time.

6. Your rights

Depending on your jurisdiction (e.g., GDPR/CCPA), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at admin@tradevisionary.store.

7. Security

We use industry-standard measures including encryption in transit (HTTPS), hashed passwords, and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children

The Service is not directed to anyone under 18, and we do not knowingly collect data from children.

9. Changes

We may update this Policy periodically. Material changes will be communicated via the Service or email.

10. Contact

Questions about privacy: admin@tradevisionary.store.